CP-Support

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Viewing 15 posts - 91 through 105 (of 632 total)
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  • in reply to: Creating a Gallery like in the Live Preview #2171

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome. Than I will close this ticket as resolved, for any other issues please open new ticket. Thank you and Have an excellent day! :)

    in reply to: Creating a Gallery like in the Live Preview #2169

    CP-Support
    Keymaster
    Post count: 1282

    Hi. Unfortunately there is no way of sorting the images after they are uploaded. The images are displayed in the order they were uploaded.

    in reply to: Creating a Gallery like in the Live Preview #2167

    CP-Support
    Keymaster
    Post count: 1282

    Thank you very much for your good and kind words. I hope all is well now with the theme and plugin. Have a great day!

    in reply to: Creating a Gallery like in the Live Preview #2164

    CP-Support
    Keymaster
    Post count: 1282

    It worked ok so both your posts show on the forum.

    Regarding the plugin issue: You have the wrong plugin installed. As it can be seen on your screenshot, the author for the CP ImageGallery plugin that you have installed is not us (CraftedPixels Team). The problem is recently somebody else created a plugin with the same as our plugin, which created conflict. For details please read this https://craftedpixels.net/support/forums/topic/cp-image-gallery/

    Delete the current plugin and make sure you have installed the latest Preschool theme version, in which the CP ImageGallery plugin should have as author “CraftedPixels Team” and as version 99.

    I have attached a screenshot of how the plugins should appear. Please note that our gallery plugin creates the menu item “CP-ImageGallery” located in Plugins, not “CP Galleries” like in your screenshot.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Conact page and Footer issue #2159

    CP-Support
    Keymaster
    Post count: 1282

    1. Add your desired text in footer.php (from line 52 onward).
    So this:

    <div class="col-lg-12 col-md-12">
        <?php esc_attr_e('&copy;', 'kindergarten'); ?> <?php _e(date('Y')); ?>
        <a href="<?php echo home_url('/') ?>" title="<?php echo esc_attr(get_bloginfo('name', 'display')); ?>">
            <?php bloginfo('name'); ?>
        </a>
    </div>

    should be:

    <div class="col-lg-12 col-md-12">
        <?php esc_attr_e('&copy;', 'kindergarten'); ?> <?php _e(date('Y')); ?>
        <a href="<?php echo home_url('/') ?>" title="<?php echo esc_attr(get_bloginfo('name', 'display')); ?>">
            <?php bloginfo('name'); ?>
        </a> | Powered by Innowrap Technologies
    </div>

    2. Your address has to be a valid Google Maps address. If it does not exist on Google Maps, than it cannot be displayed. As you can check here, the address you wrote ( Shop no 4,5,6 & 7,Bachraj Paradise Avenue, A-3(b) Agarwal Global City, Chikal dongre, Virar(W) 401303 ) does not exist on Google Maps.

    3. The contact form file is contact.phtml located in the “includes” folder.

    • This reply was modified 8 years, 8 months ago by  CP-Support.
    in reply to: Creating a Gallery like in the Live Preview #2157

    CP-Support
    Keymaster
    Post count: 1282

    For more details, or questions that the documentation doesn’t cover, you can write back here, I’ll leave this ticket open.

    in reply to: Creating a Gallery like in the Live Preview #2156

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    The slider and the gallery page are created with 2 plugins made by us: CP WOWSlider and CP Image Gallery. Both plugins are included with the theme and for details about how to install and use them, please read the documentation provided with the theme.

    The documentation is also available online to read here: https://craftedpixels.net/documentation/preschool/

    in reply to: mobile menu not working #2153

    CP-Support
    Keymaster
    Post count: 1282

    Hi. As it can be seen on the theme’s page on ThemeForest here: https://themeforest.net/item/kindergarten-wordpress-theme/6174058, it’s tested and compatible with WordPress 3.7 up to 4.5.x. It hasn’t been tested with 4.6.x until today. I tested now (currently the theme demo at https://craftedpixels.net/demo-wp/kindergarten-theme/ runs on WordPress 4.6.1), and there’s no problem with the menu.

    Are you using the Bootstrap Shortcodes plugin? If so, this is the cause of your problem with the menu. It’s been a reported issue for more than a year, please see the links in this post: https://craftedpixels.net/support/forums/topic/menu-auto-close/

    in reply to: Multiple Events #2146

    CP-Support
    Keymaster
    Post count: 1282

    Hi. Sorry, the rsvp plugin does not currently support multiple events.

    Maybe guests can use the message textarea to specify which events they will attend.

    in reply to: Where to edit words "All Albums" #2145

    CP-Support
    Keymaster
    Post count: 1282

    The text is in the CP Image Gallery plugin folder in views > main.phtml file on line 2.

    <li><a href="#" class="sel" id="album_filter_all" onclick="switchAlbum('all');return false;">All Albums</a></li>

    in reply to: CP Image Gallery #2141

    CP-Support
    Keymaster
    Post count: 1282

    The theme update was approved at ThemeForest. Just install the new version (please delete first the current CP-Image Gallery plugin).

    in reply to: CP Image Gallery #2140

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    The plugin from that link is not our plugin. We developed our plugin 3 years ago, and we include it in our themes, it’s not available on wordpress.org repository. The problem is recently somebody else created a plugin with the same name which created conflict, because the WordPress.org team refuses to add author name check for plugin updates, although it has been a reported problem for years. We had the same problem with one of our other themes (see comments here https://themeforest.net/item/kindergarten-wordpress-theme/6174058/comments?page=4&filter=all#comment_13750158 ).

    Also, CP-WOWSlider is the plugin for the homepage slider, not for the gallery page.

    I have submitted a theme update at ThemeForest a few minutes ago, in which I changed the plugin name and set the current version to 99 to avoid this conflict. Updates are typically approved within hours and once it’s approved you should receive an email notification from Envato that an update is available for the theme.

    • This reply was modified 8 years, 9 months ago by  CP-Support.
    in reply to: No Captcha found #2133

    CP-Support
    Keymaster
    Post count: 1282

    The file you have to modify is rsvp-form.phtml located in the views folder.

    The menu fields are on lines 80-92:

    <div class="grid col-300">
        <label for="kids"><?php _e('Nr. of kids menus', 'wi-rsvp'); ?></label>
    </div>
    <div class="grid col-460 fit">
        <input type="text" id="kids" name="kids" class="input-small" value="<?php echo $kids; ?>"/>
    </div>
    
    <div class="grid col-300">
        <label for="vegetarian"><?php _e('Nr. of vegetarian menus', 'wi-rsvp'); ?></label>
    </div>
    <div class="grid col-460 fit">
        <input type="text" id="vegans" name="vegans" class="input-small" value="<?php echo $vegans; ?>"/>
    </div>
    • This reply was modified 8 years, 9 months ago by  CP-Support.
    in reply to: No Captcha found #2129

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    I looked at your website but you do not have the plugin installed.

    The captcha is only displayed if you have email validation disabled in plugin settings. If you have it enabled (it’s enabled by default), the email of each guest is validated, to there is no need for captcha. You can find details in the documentation provided with the plugin.

    • This reply was modified 8 years, 9 months ago by  CP-Support.
    • This reply was modified 8 years, 9 months ago by  CP-Support.
    in reply to: How to add social media link on the site ? #2127

    CP-Support
    Keymaster
    Post count: 1282

    Please see details depicted in the “Contact Page & Social Media” section of the documentation provided with the theme.
    Go to Appearance > Theme Options and add your links for social media.

Viewing 15 posts - 91 through 105 (of 632 total)