We are relocating to Berlin, Germany!

Unfortunately, that also means that support will not be available for the next 2-3 months, until we settle our offices at the new location. All support requests received after 17th February 2015 will be answered after the relocation process will be complete. We apologize for any inconveniences and thank you for your understanding.

UPDATE 23 April: Support is available starting 21 April, but some delays in answering may be expected occasionally.

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CraftedPixels Team

Support covers:

  • Questions or problems regarding our projects;
  • Fixing bugs and reported issues;
  • < 24 hour response
    (please allow up to 48 hours for complex issues)
    Monday-Friday, Central European Time.

Support does NOT cover:

  • Customizations (design/code) or theme installation services;
  • General WordPress or files usage tutorials;
  • Third-party plugins and software;
  • Any inconveniences produced by third-party (customizations, hosting etc.).