CP-Support

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Viewing 15 posts - 526 through 540 (of 632 total)
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  • in reply to: Moved: Change BD Cartoon Shout Font #544

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    First of all, for support issues please create your own forum topic, do not reply to an existing one. Thanks.

    Now, about the font:
    Sure, you can use any font you want. Currently both fonts used are loaded in style.css. Just delete BD Cartoon Shout and replace it with your own font.

    in reply to: WOW SLider and Countdown #540

    CP-Support
    Keymaster
    Post count: 1282

    Both the slider and the countdown appear by default on home page, without any configuration. Make sure you don’t have a static page set in Settings > Reading. It should be set on “Your latest posts” (see attached screenshot).

    If this setting is not the problem, please give me the link to your website so I can take a look. If you do not want your link to be seen by other members of this forum, you can use the “Set as private reply” option when you reply. Private replies can only be seen by you and the admin (me).

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    in reply to: WOW SLider and Countdown #530

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    Please read the Documentation that was provided with the theme. It is also available online to read here: http://craftedpixels.net/documentation/vintage-wedding-theme/

    in reply to: On iPad – Menu icon arrangement issue #522

    CP-Support
    Keymaster
    Post count: 1282

    Hi again,

    Thanks for the details.

    1. The update should be ready by the end of the week. Sometimes it takes a little longer to get approved on TF, so please add 1-2 days to the deadline. By next Monday I think it should be available.

    2. True, the icon appears early, but that was intended for websites that have many pages, and the menu wouldn’t fit. I had this issue with some clients, so I chose this solution. It is based on Bootstrap 3, so it’s “Mobile-first”. There are many themes out there that have the mobile menu always displayed and have given up altogether on classic type menu. If you want to change the maximum resolution for when mobile menu is displayed, you will have to modify the media queries in style.css (line 2507). Right now the toggle menu is set to appear at @media (max-width: 1200px).

    3. The slider is gone because it is hidden on smaller resolutions (<480px width), so it wouldn't take much space (media queries - css line 2690).

    I will consider issue 3 for the update and keep the slider on all resolutions. I understand that there are people that don't like some things, but I honestly cannot please everyone. I had more than one client that actually wanted the logo even bigger on all resolutions, so it's a very subjective matter. This kind of customizations are buyer's responsibility, but in this case the outcome is an improvement, so I will be modifying the theme.

    in reply to: Large font doesn't appear all the time #519

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    The theme was tested on Chrome on both Mac OS and Windows, and the font displays correctly, no errors. Please provide a link to your website, a screenshot with the issue or specify the changes you made to the theme that triggered this issue.

    in reply to: On iPad – Menu icon arrangement issue #517

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    I tested on the iPad (retina) and the icon looks ok. It’s icon font, so it looks ok on Retina too. By not looking good, you mean that is not centered on the sun? I will fix the alignment on the next theme update.

    in reply to: Wrapper image #514

    CP-Support
    Keymaster
    Post count: 1282

    I tested with min-height: 1160px; on your website, and no problem appears. No unusual behaviour, just like expected, the background gets clipped but no issues (both front page and secondary page). Please tell me on what browser and OS you had the problem.

    in reply to: how to change the copyright #512

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    To change the copyright you have to modify the footer.php file, so some basic php knowledge is necessary. If you are unsure how to modify it, send me the text you want to appear as copyright, and I will send you back the modified file.

    in reply to: Wrapper image #510

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    The modifications you made are ok, and they shouldn’t have caused this problem. Please give me a link to your website so I can take a look.

    in reply to: Google Map #508

    CP-Support
    Keymaster
    Post count: 1282

    Please keep a civilized tone. You said you wanted to modify the file, and I presumed you know how to do that.

    Modifying a core theme template or deleting the google maps section cannot be done with a shortcode. And I don’t know what shortcodes are you talking about that do not work, please detail that.

    If you do not want the Contact page template like it is, you can not use it, and use some other contact form plugin. Customizations are not covered by support.

    in reply to: Google Map #506

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    If you want to modify the contact page, it’s the contact.php file.

    in reply to: small contact form problem #504

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    The email should be aligned. But from what I saw on your website, you made the font very big (font-size: 22px;), and the email does not fit on one row (that portion of the page has two columns so the text has to fit on 1/2 width). Fonts are rendered differently on different operating systems, so what fits on iPad/iPhone (iOS) would not necessarily fit on a laptop. Either make the font smaller, or delete the right column from the page, used for social media.

    in reply to: removing captcha #499

    CP-Support
    Keymaster
    Post count: 1282

    Captcha works in Chrome too. Chrome is the primary browser we build and test our projects in, on Mac, Windows and Linux (Ubuntu). Make sure you do not have AdBlock extension installed or something else blocking the captcha from displaying.

    I cannot recommend deleting the captcha, as it prevents spam, but if you really want to remove it altogether, you have to delete it from the contact.phtml file found in the “includes” folder.

    in reply to: how to increase font size? #494

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    First of all, I recommend you use a child theme for customizations, because we periodically update our themes, and using a child theme enables you to keep customizations when you update the theme.

    That is the correct line to change body font size (in style.css line 267). Try this:

    font: 16px/25px ‘Solomon Normal’, sans-serif;

    to see the difference.

    I have created a child theme for you, with the font size modified, please find it attached.

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    in reply to: Slider not working #492

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    Your images are not loaded, so yes, permissions could be the cause. Especially permissions for the “uploads” folder. Let me know if changing permissions and re-uploading the images fixed the problem.

Viewing 15 posts - 526 through 540 (of 632 total)