[CP-SupportKeymaster Post count: 1282]

So you don’t want us to look into the issue?
Let me know, so I can either make an appointment for the developer to check the problem, or mark this thread as closed/resolved.

[CP-SupportKeymaster Post count: 1282]

Hello,

You are not using our plugin for rsvp right now, I see that you have Contact Form 7.

If you would like us to look into the issue, please install the rsvp plugin and provide access to the dashboard so we can test.

[CP-SupportKeymaster Post count: 1282]

There is no need for changes. The “Nr. of persons attending”, “Nr. of kids menus” and “Nr. of vegetarian menus” fields appear when “I will attend” is selected. They only appear for those who rsvp Yes, because it wouldn’t make sense to appear for those who rsvp “Sorry, I will no be able to attend”.

[CP-SupportKeymaster Post count: 1282]

Hello,

My colleague developer logged in and checked the issue, and this is his answer:

First checked: Theme Options.
Client or Third-party mods: Not relevant/Not applicable.

Issue cause: The problem is caused by server configurations. The javascript necessary for Theme Options does not load, because of permissions.
Solution: Client should contact their hosting company about the issue.
Additional details: Please see attached screenshots with the 403 Forbidden errors.

Attachments:

You must be logged in to view attached files.

[CP-SupportKeymaster Post count: 1282]

Yes, the documentation does not expressly mention the text, but it shows where you manage the slider from. So if you go to Appearance > Theme Options > WOW Slider you will see all the options for each slide, including the text.

If the button does not work than yes, please provide login details so we can test. We cannot reproduce any issue on our server.

[CP-SupportKeymaster Post count: 1282]

Hello. PHP limits (like post_max_size and max_upload_size) have nothing to do with the theme, they are server settings. For this please contact your hosting company.

[CP-SupportKeymaster Post count: 1282]

For the frontpage slider, please read the documentation provided with the theme. The documentation is also available online here: https://craftedpixels.net/documentation/vintage-wedding-theme/#themeoptions

[CP-SupportKeymaster Post count: 1282]

Hello,

The demo is the latest theme version (v2.5) launched on 1 August. If you would like to have the new styling, just update to the latest version. Information about the updates can be found in the documentation provided with the theme (also available to read online here: https://craftedpixels.net/documentation/vintage-wedding-theme/#updates ) and on the theme’s ThemeForest page at http://themeforest.net/item/vintage-wedding-wordpress-theme/4511456 (just scroll down).

If you would like to change only the font for the title, without updating to the new theme style, than go to Appearance > Theme Options > CSS Styles and write in the “Add here your custom CSS styles” area this:

.featured-title { font-family: 'Great Vibes','PT Sans',sans-serif; }

[CP-SupportKeymaster Post count: 1282]

Unfortunately for now we do not offer paid customization services. But maybe you will find useful using Envato Studio for customization services.

[CP-SupportKeymaster Post count: 1282]

Hello. For details about setting up the gallery, please see the documentation provided with the theme. The documentation is also available online here: https://craftedpixels.net/documentation/kindergarten-theme/#imagegallery

To display the gallery in the page you created use this shortcode: [cp-image-gallery]

[CP-SupportKeymaster Post count: 1282]

I’m sorry, but I cannot help with this. Support does not cover customizations, only problems/issues or bugs. For more details about what is covered by support and what is not, please see homepage http://craftedpixels.net/support

[CP-SupportKeymaster Post count: 1282]

The logo dimensions are specified in functions.php file starting on line 201:

$args = array(
    'width'         => 360,
    'height'        => 200,
    'default-image' => get_template_directory_uri() . '/images/logo.png',
    'uploads'       => true,
);

If you want to modify this value, please use a child theme (a child theme is provided with Kindergarten). Copy the functions.php file in the child theme and modify the values to suit your logo dimensions. If you don’t use a child theme, but modify directly in the theme, your changes will be lost when you update the theme.

Please note that support does not cover customizations, only problems/issues or bugs. So I cannot advise any further about this, this is already beyond support cover.

[CP-SupportKeymaster Post count: 1282]

This issue was already answered 7 months ago. Please see the answer here: http://craftedpixels.net/support/forums/topic/menu-on-mobile-site/ and here http://craftedpixels.net/support/forums/topic/responsive-menu-issue/#post-1280

We always fix issues and make improvements, so make sure you have the latest theme version installed (v 13.0 released 16 June 2015). I see that you have a very old version (6.0).

[CP-SupportKeymaster Post count: 1282]

Hi. I need more details. Do you get an error when trying to import the .xml file? The homepage template is a part of the theme, templates are not imports, only content is imported. So if you only have homepage that means that the import was not successfully made.

[CP-SupportKeymaster Post count: 1282]

Ok, you’re welcome. If you want us to investigate the cause of the problem, let us know and please provide us access to your dashboard.

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