[CP-SupportKeymaster Post count: 1282]

Can you please specify exactly the conditions that made this issue (browser and operating system used, device etc)? I cannot reproduce it on the local server. Also please provide a link to your website so I can look directly.

There are 3 columns in the gallery, if you see less than 3 than you must be on a mobile device, or any device with a smaller resolution, or a problem appeared.

I did find a bug that could be causing your problem, when different caption texts make the pictures be misaligned. That will be fixed urgently and we will release a small update within 24h.

[CP-SupportKeymaster Post count: 1282]

You can add any content you want just like on any other page. It will be displayed above the contact data, like you can see in the demo https://craftedpixels.net/demo-wp/vintage-wedding-theme/contact/ the text “This is content added from Dashboard. It can be anything you want, just add your own info.”

[CP-SupportKeymaster Post count: 1282]

For adding images in widgets, images must first be uploaded. Go to Media (Medien if you have WordPress installed in German) and upload your image.

For example this is the content of Home Widget Area 1 in the theme demo:

<img src="https://craftedpixels.net/demo/widget4.png" alt="" class="aligncenter">
<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit.</p>

Replace https://craftedpixels.net/demo/widget4.png with your image URL to display it. You can find the image URL in Media, where you uploaded the image (see screenshot attached).

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[CP-SupportKeymaster Post count: 1282]

The slider was made solely as an image showcase, and so unfortunately currently links cannot be added.

For adding a link option in Theme Options theme customizations would be necessary, and customizations are beyond support cover. Let me know if this would be a mandatory feature for your website, and I will pass this issue to the developer and see if it is feasible and how much time would that require.

If done, this option would be included in the next theme update.

[CP-SupportKeymaster Post count: 1282]

You can either use a plugin to translate the theme, or manually modify the countdown file (home.php – basic html or php knowledge would be required).

Shamefully enough, until now we haven’t translated the theme yet, to have a german version too, but I added this on the to-do list.
If translating or modifying a theme file is not feasible for you, than let me know and I will make the modification for you (For this I would need FTP access credentials or dashboard login credentials).

[CP-SupportKeymaster Post count: 1282]

Hi. The logo gets automatically resized when you upload the image. After upload it will preview the logo and let you modify the auto-crop it as desired.

[CP-SupportKeymaster Post count: 1282]

First of all I apologize for the belated response.

We can only support our products. If our RSVP plugin works as it should by itself than the problem is elsewhere, beyond the coverage of our support team. We cannot offer support for a third-party plugin (we did not make Events Calendar), so I cannot test or give an answer regarding the Events Calendar plugin.

[CP-SupportKeymaster Post count: 1282]

Hello. The bottom menu does not support multi-level. It’s a footer/secondary navigation menu, it cannot display drop-downs on hover. Add your menu items without multi-level.

[CP-SupportKeymaster Post count: 1282]

You’re welcome. Have a great day!

[CP-SupportKeymaster Post count: 1282]

This is the report from my colleague:

First checked: Login, YouTube plugin.
Client or Third-party mods: None relevant or none in footer.php.

Issue cause: PrettyPhoto config script automatically added rel="prettyphoto" to all links that contained “youtu”.
Solution: Deleted a[href*="youtu"], from pp-config.js file, line 6. File is located in the theme folder > prettyphoto > js.

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We apologize, looks like it was an issue with the prettyphoto configuration script that we included with the theme. It was fixed and we will release the fix in the next theme update. Until then, you can find attached the modified file with the fix, just overwrite the existent file with this one (please note that the file extension was modified from .js to .txt because javascript files cannot be upload to the forum for security reasons).

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[CP-SupportKeymaster Post count: 1282]

Hi. My colleague developer will login to your website in ~2 minutes. Please do not make any changes to the website during the testing, until we’ll have my colleague’s answer. Thanks.

[CP-SupportKeymaster Post count: 1282]

Ok. I made the appointment for today at 21:15 Central European Time. I’ll confirm again at the time of my colleague’s login.

[CP-SupportKeymaster Post count: 1282]

Hmm. Than please provide login credentials (here in a private reply or by email at support@craftedpixels.net) so I can make an appointment with our developer to further investigate the issue. I’ll let you know the exact hour the appointment will be made for. Please do not make any changes to the website for the duration of the investigation at that time.

[CP-SupportKeymaster Post count: 1282]

We don’t have rel="prettyPhoto" in the theme demo, nor in on our local server, so it’s not a plugin bundled with our theme. Try to deactivate the plugins you use one by one and see if the rel="prettyPhoto" disappears.

[CP-SupportKeymaster Post count: 1282]

You have rel="prettyPhoto" for that link and that’s why it opens in prettyPhoto lightbox. You either added it manually in footer.php or you have a plugin that automatically adds that. Remove it and it will be ok.

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