CP-Support

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  • in reply to: slides #207

    CP-Support
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    in reply to: RSVP Template Page not there #199

    CP-Support
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    I understand. Don’t worry, you will always get support for our projects. To avoid misunderstandings, support hours are listed here: http://craftedpixels.net/support/forums/topic/support-hours/ (support time is Central European Time).

    in reply to: RSVP Template Page not there #197

    CP-Support
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    in reply to: Problem with images being rotated #194

    CP-Support
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    There is no rotation for the gallery images in the theme. Please make sure that they are rotated correctly when you upload them.

    I looked. I also saved the picture, opened it with double-click and it displayed in landscape mode (just like in the website gallery). However, when I opened it with Photoshop, it displayed in portrait. So the problem can only from the picture’s metadata (EXIF). If the pictures were taken with an iPhone for example, than in the metadata the image is set to rotate 90 degrees to display correctly, but apparently not every software is able to read that metadata. It is best to check and adjust manually the picture’s rotation when you upload them.

    in reply to: Reorder image galleries #191

    CP-Support
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    Images are displayed in the order that you uploaded them. There is no way to change the order afterwards.

    in reply to: RSVP Template Page not there #190

    CP-Support
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    To use the rsvp form, just create a new page and add the [rsvp] shortcode.

    • This reply was modified 10 years, 6 months ago by  CP-Support.
    in reply to: Moved: RSVP form multiple events #185

    CP-Support
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    No, there is no way to differentiate them. The rsvp form does not support multiple events. Duplicating the rsvp form page would just be two instances of the same form, that will do the same thing and add data to the same tables in the dashboard.

    in reply to: Moved: RSVP Form entries deleting #181

    CP-Support
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    An email can be used only once. If a person rsvp’s with the same email twice, the second rsvp will overwrite the first.

    A phone number can be used multiple times.

    in reply to: Moved: RSVP Form entries deleting #179

    CP-Support
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    I added 2 entries of 5 menus, and nothing was deleted and the numbers update ok: 78 confirmed menus and 33 responses.

    in reply to: Moved: RSVP Form entries deleting #177

    CP-Support
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    I added a total of 6 entries (including the first test), without problem. The numbers are updating ok, yes – 31, no -7 and all 38 entries are there in the table.

    in reply to: Moved: RSVP Form entries deleting #172

    CP-Support
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    Hello,

    I moved your reply to a new topic, for future issues please create a new topic with your problem, do not reply to another user’s existent one.

    Now, about the problem: I rsvp’d on your website, and I saw that everything is ok, no other entry was deleted, my entry was added (see attached screenshot). Please note that the guestlist table has scrolling when there are many entries.

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    in reply to: RSVP Form #169

    CP-Support
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    You have to have php knowledge to add fields. Otherwise, fields and dashboard table are not modifiable from dashboard.

    in reply to: Adding Picture Frames #164

    CP-Support
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    Hello,

    No need for shortcodes. Pictures that have captions are automatically displayed like that. Just add caption to your images and they will look like in the demo.

    in reply to: Website Content Not Centered #162

    CP-Support
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    Hello,

    Yes, the theme comes with the layout left aligned by default. To center the layout go to Theme Options > CSS Styles and check “Center layout”. Click “Save Options” and that’s it.

    You can also find this information in the Documentation provided with the theme, in the Customizing > Theme Options section.

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    in reply to: Home Page Issue #157

    CP-Support
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    I have found the issue. Again, there was no need for renaming any files. Just when you create the Blog page, select one of the templates “Blog” or “Blog Excerpt”. This is how is created in the demo. I will include the .xml file in the theme update.

Viewing 15 posts - 616 through 630 (of 632 total)