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Hi!
I’m not exactly sure what you mean by section spacing? What settings did you change and what did you want to do?
I’ll be happy to help!
Hi!
You did absolutely nothing wrong, google updated their API in the last week and I had to change a setting.
We’re going to publish an update very soon to fix this permanently.Hi!
I’ve resolved the issue now.
Could you please check and tell me if everything is working again?
Thanks!
Hi!
Sorry for taking longer than usual to come back with a solution.
If you still have this issue, could you please send us login credentials for your wordpress admin panel at support@craftedpixels.net ?
We’ll fix the issue right away.
Hi!
Thanks for the credentials,
I’ve fixed the issues with the width of the blog posts on smaller devices and with the maps on the contact page.
The map on the contact page wasn’t showing because google changed the requirements for the Google Maps API.
We’re going to push a new update to themeforest to fix these issues in a more permanent way shortly.
I’ve hidden the credentials you posted but please change your admin password, so that there are no problems in the future.
Hi!
We’re looking into it and will come back to your shortly!
Hi!
Can you send us temporary access details to support@craftedpixels.net so that we can have a look please?
Thanks,
CraftedPixels Support
Could you please send me the url of your website so that I can take a closer look at the problem?
Thanks,
CraftedPixels Support
You’re welcome!
Please let me know if you need any more help!
Thanks,
CraftedPixels Support
Hi!
To remove the widgets, please go to your admin panel and then choose
Appearance -> Widgets
On the right side you’ll see a list of the currently shown widgets, to make the widgets blank, remove the title and content of the widget and save it (Don’t remove the whole widget)
Please let me know if you need any more help!
Thanks,
CraftedPixels Support
The slider images are regular photos, png or jpg.
Indeed, WordPress does not allow svg upload. We made the illustrations ballon.svg and bg-slider.svg in this format because svgs scale perfectly like vectors, and so they are Retina/HiDPI optimized.
The illustration at nr.1 and the cloud and sun slider background image at nr.2 were not made with Photoshop, but in Illustrator. They editable .svg files that can be found in the “images” folder in the theme (ballon.svg and bg-slider.svg).
The images in the slider are included only for slider demo purposes only when you install the theme and plugins. They cannot be modified, and when you adds your own images in the slider, only you images will be displayed.
I see that the images at nr.1 in your screenshot are displayed ok.
For nr.2 in your screenshot (the slider) to be displayed, you need to install the theme’s plugins. For details about how to install them please see the theme’s documentation.
Hi,
Please provide a link to your website so we can check exactly the cause of the problem.
All the images are included in the theme and they should be displayed.Updates are not time limited, if you purchased the theme once, you will get all future updates, you do not have to repurchase. The time limit is only for support.
The latest theme version is not mandatory to have. However, you must get the latest plugin version. For that you have to download the latest theme version, unzip and install the CP Image Gallery plugin (located in the theme folder > plugins > cp-image-gallery.zip)
