CP-Support

Forum Replies Created

Viewing 15 posts - 451 through 465 (of 632 total)
  • Author
    Posts
  • in reply to: Increasing images portfolio #884

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome. Having better hosting would be the best solution, not patching javascript. Because slow loading might create other issues in the future and is also unpleasant to the visitor’s eye. The images had the issue on my side only when I had Dev Tools opened, hence my answer.

    If you want, I can pass the issue later to my parter who handles the javascript and programming (and he will have an answer tomorrow within support hours – 1PM to 3PM Central European Time), but please note that issues caused by slow hosting are not covered by support, as it is not an issue with the template per se.

    • This reply was modified 10 years, 11 months ago by  CP-Support.
    in reply to: Increasing images portfolio #881

    CP-Support
    Keymaster
    Post count: 1282

    Hmm, I was able to replicate the issue if you use Chrome with Developer tools opened. It doesn’t happen on every refresh, but it does happen about 1 out of 3 times. If that is the case for you too, just close Dev Tools and refresh. I think the same would happen for Firefox with Firebug.

    in reply to: Increasing images portfolio #880

    CP-Support
    Keymaster
    Post count: 1282

    Sorry, being a bit.ly link I thought it was the screenshot that was also attached. The 5px padding would not affect in any way, as the li elements have box-sizing: border-box;

    I looked at your website, and the images display fine, no overlapping. Yes, slow loading might cause this, but when I checked your website it loads fine and with no issues. Maybe the problem is cache. Try emptying browser cache (or better yet disable it altogether) and see if it makes a difference. If the problem persists, please tell me what browser/OS you use so I can double check.

    • This reply was modified 10 years, 11 months ago by  CP-Support.
    in reply to: Increasing images portfolio #876

    CP-Support
    Keymaster
    Post count: 1282

    Hi, please provide a link to your website so I can take a look, I cannot know the cause just having a screenshot. Also please mention if you have done other customizations or added any other scripts that might conflict with Isotope.

    in reply to: menu #872

    CP-Support
    Keymaster
    Post count: 1282

    Hi. I opened your website on a 1920×1080 monitor, but the normal desktop menu appears, not the mobile one with bars. I even resized the browser window, and it’s ok, the menu changes only at 1200px width. All works fine.

    in reply to: menu #870

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    The mobile menu should only be visible for phone and tablet (<1200px wide), so I cannot know what is going on, nor if you have made modifications that triggered this. Please provide me a link to your website so I can take a look and further investigate the issue. If you want your link to remain private, just use the option “Set as private reply”, and your post will only be viewable by you and me, no other forum member.

    in reply to: Videos in gallery #865

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    I cannot know why this isn’t working, I tested on my local server and everything is ok.

    Please try with this code (this is the code that I tested with):

    <iframe width="575" height="433" src="//www.youtube.com/embed/EjMNNpIksaI" frameborder="0" allowfullscreen></iframe>

    If it still does not work, please provide me with a link to your website so I can take a look. If you want your link to remain private, just use the option “Set as private reply”, and your post will only be viewable for you and me, no other forum member.

    in reply to: Change order of pages #863

    CP-Support
    Keymaster
    Post count: 1282

    Hi.

    Thanks for the appreciative words.

    To have full control over what pages are displayed in the menu, and in which order, you can use WordPress’ menu functionality. Kindergarten is completely compatible with this functionality, and has two configurable menus (for both header – sun menu, and footer menu).

    To customize the menus go to Appearance > Menus (I have attached an explanatory screenshot). Pages can be reordered with drag-and-drop, and if you want to delete a page, just click on the arrow to the right and then click “Remove”. Pages can be added from the left, by checking the pages you want and clicking “Add to Menu” button. To use this menu as main header menu (sun) check “Navigation Menu” option. After this click “Save Menu” button.

    If you also want to change the footer menu, create a new menu by clicking on the “create new menu” link (located in the upper part of the screenshot), and follow the same steps as for the header menu, only check “Footer Menu” option, instead of “Navigation Menu”.

    Attachments:
    You must be logged in to view attached files.
    in reply to: bxSlider help #859

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome. Have a great day!

    in reply to: bxSlider help #855

    CP-Support
    Keymaster
    Post count: 1282

    Please note that I said that the modification should be made in custom.js, not in the bxslider javascript file.

    in reply to: Add time to Countdonw #853

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    Currently there is no option for picking time, just the date. You can add such functionality if desired, however, please note that (as stated on homepage) support does not cover customizations.

    in reply to: Remove Mobile function #850

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome. I understand now.

    I tested on iPad and there is an issue with the menu, it first opens for a second, and then it behaves like in the attached screenshot (it disappears). Also, the desktop version has a horizontal scroll.

    Attachments:
    You must be logged in to view attached files.
    in reply to: Remove Mobile function #846

    CP-Support
    Keymaster
    Post count: 1282

    Hello,

    I’m not sure why do you want to remove responsiveness, but if you are sure of this choice, you will have to remove the Media Queries from style.css (starting from line 2456 to line 2786).

    in reply to: remove from menu #843

    CP-Support
    Keymaster
    Post count: 1282

    If you want to delete a page that was already added, click on the arrow of the page and then click remove (see attached screenshot).

    Attachments:
    You must be logged in to view attached files.
    in reply to: remove from menu #841

    CP-Support
    Keymaster
    Post count: 1282

    Go to Appearance > Menus, and uncheck “Automatically add new top-level pages to this menu” for your main menu. This gives you full control over the pages that are shown in the menu, as new pages will not automatically be added to the menu. (See also the attached screenshot)

    Attachments:
    You must be logged in to view attached files.
Viewing 15 posts - 451 through 465 (of 632 total)