CP-Support

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Viewing 15 posts - 391 through 405 (of 632 total)
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  • in reply to: Front page without Widgets #1092

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    The widget areas cannot be disabled, because the front page was designed to have content added through widgets.

    The child theme is designed for those who wish to modify the theme, without losing their customizations when a theme update is released and they update the main theme. For example if you do not have html/php knowledge to modify the front-page.php page template file, the quickest way to make the front page widget areas not to be displayed is to use the child theme and add in style.css this text:

    #col-yellow, #col-green, #col-orange { display: none; }

    More information about child themes can be found in the WordPress Codex

    in reply to: RSVP plugin #1090

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    You were using the wrong shortcode, the correct shortcode is [rsvp] not [rsvp-pluginhere]. I put the correct one and the rsvp form displays now as it should.

    in reply to: RSVP plugin #1088

    CP-Support
    Keymaster
    Post count: 1282

    Hi. The rsvp form cannot be modified from Dashboard. It can only be modified manually (with basic php knowledge). The form file is in plugin folder > views > rsvp-form.phtml. If you just want to translate it, use the included .pot and .mo translation files.

    The shortcode should insert the from into the page. If you are having trouble, please provide a link and access to your website dashboard so we can test.

    in reply to: No such file or directory ? #1080

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome. Have a great day!

    in reply to: Widget Colour Change #1077

    CP-Support
    Keymaster
    Post count: 1282

    Hi. There is absolutely no restriction, you may modify the styles as much as you want. Although when having extensive customizations, we recommend using a child theme. We release updates for our themes fairly regularly (Kindergarten will be updated again in a few days), and if you modify theme directly, all modifications will be lost when you update the theme. (More information about child themes can be found in the WordPress Codex).

    In style.css the widget color styles are on lines 1210-1223:

    #col-yellow	{
        background: #efc043;
        border-color: #f29f34;
    }
    
    #col-green	{
        background: #d5c651;
        border-color: #c2b130;
    }
    
    #col-orange	{
        background: #eb7400;
        border-color: #e25a00;
    }

    I have created a child theme for you, with the styles that need to be modified. Activate the child theme and modify the styles as needed.

    From what you wrote I understand that you also added images on background, but they are overridden by the color. It would be best to provide a link to your website so I can take a look and understand better the issue. If you want color and images on background, the styles should look like this:

    #col-yellow	{
        background: url(images/bg-yellow.png) repeat #efc043;
        border-color: #f29f34;
    }
    Attachments:
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    in reply to: No such file or directory ? #1075

    CP-Support
    Keymaster
    Post count: 1282

    When a session is started a file is created in a certain folder specified in server php configuration (php.ini). Apparently in your case that folder from session.save_path (/var/php_sessions) does not exist.
    This is a hosting configuration error. Please address these errors to your hosting company.

    in reply to: slider stopped working #1052

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome.

    We are considering options for making our themes update like themes from wordpress.org (dashboard notification upon update availability and one-click update), but with an added reminder/notification for clients to understand that automatic updates remove customizations made directly to the theme. We are testing some premium alternatives (cost will be covered by us of course, not the client), but at this point I cannot give a more specific deadline as to when it’s going to be implemented.

    in reply to: slider stopped working #1049

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    Now the slider is visible and everything is ok. Here are a few details of what was done:

    Issue cause: multiple (the installed theme-specific plugins – CPWOWSlider, CPImageGallery and Bootstrap Shortcodes – were cached and/or corrupted and did not function properly, customizations conflicts)

    What was done:

    • Testing: cleared cache, temporary disabled non-theme-related plugins, backup + deleted kindergarten-theme 3
    • Installed latest version of theme (5.0)
    • Deleted old theme-specific plugins, activated latest version of theme and re-installed the latest versions of the plugins
    • Created a child theme and re-made the pre-existent customizations

    Details:
    Because of server caching plugins have to be deleted and re-installed when theme is re-installed to ensure they function properly.
    When having extensive customizations, it is recommended to use a child theme. We release updates for our themes fairly regularly, and if you modify theme directly, all modifications will be lost if you update the theme. Also, a child theme gives you the possibility to know if the cause of a problem is in the original theme, or a customization triggered it. For future modifications, please use only the child theme (kindergarten-child).
    More details about child themes can be found in WordPress Codex

    Solution: Plugins and theme were re-installed and updated, a child theme was created and activated (with the customizations that were in kindergarten-theme 3).

    in reply to: slider stopped working #1048

    CP-Support
    Keymaster
    Post count: 1282
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    in reply to: slider stopped working #1046

    CP-Support
    Keymaster
    Post count: 1282
    This reply has been marked as private.
    in reply to: slider stopped working #1042

    CP-Support
    Keymaster
    Post count: 1282
    This reply has been marked as private.
    in reply to: Font change for H2 #1041

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome. Have a great day!

    in reply to: slider stopped working #1037

    CP-Support
    Keymaster
    Post count: 1282
    This reply has been marked as private.
    in reply to: Font change for H2 #1032

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    After loading the font you have to modify the css so that the new font is used (replace ‘BD Cartoon Shout’ with ‘Chalkduster’ everywhere in the css). For example this:

    h2	{
        font: 30px 'BD Cartoon Shout', sans-serif;
        color: #fff;
    }

    should become this:

    h2	{
        font: 30px 'Chalkduster', sans-serif;
        color: #fff;
    }
    in reply to: slider stopped working #1033

    CP-Support
    Keymaster
    Post count: 1282

    Hi,

    I cannot know what could be wrong only by looking at the website. Please provide us access to the dashboard so we can investigate (use “Set as private reply” option when posting sensitive data).

Viewing 15 posts - 391 through 405 (of 632 total)