[CP-SupportKeymaster Post count: 1282]

We had the last theme update yesterday, so we expect the next to be in 1-2 weeks, depending on the to-do list. I will notify you exactly at the time when it will be approved at ThemeForest.

Yes, the countdown text should be translatable, just like the rest of the theme. This option will definitely be included in the next update.

[CP-SupportKeymaster Post count: 1282]

Hi,

Regarding your first post: Sorry, but I’m only here to help with problems, I cannot advise about features of the products. If you have a proposal for a feature, please send by email at craftedpixels.net@gmail.com and it will be taken into consideration by the developers.

The messages of the persons that rsvp were not meant to be edited. It would devoid the purpose of a message.

Regarding second post: I was not able to reproduce this issue. I tested on our local server and online on the plugin demo, and the messages appear correctly in the dashboard Guests List. Please install the unmodified/original plugin to make sure the modifications done are not the cause of this problem.

If the problem persists with the unmodified plugin too, let us know and an appointment will be scheduled with the developer to check the error logs on your server and issue cause (ftp login credentials would be needed).

[CP-SupportKeymaster Post count: 1282]

Thank you.
Countdown was meant to mark the day of the event, not an hour, mainly because of two reasons:

1. Any given wedding has multiple sub-events (civil ceremony, religious ceremony – where it applies, country- or region specific events, cocktail, party etc.), so which hour to pick?
2. The hours/schedules of the events are specified on the invitations.

I will, however, add this on the Proposals list, and the developers will decide wether it will be included on the to-do list for the next theme update.

Let me know if you want to be notified about it.

[CP-SupportKeymaster Post count: 1282]

Sorry for that. I changed permissions and now your Vintage Wedding license code will also work for the RSVP and Wedding Invitation forum.

[CP-SupportKeymaster Post count: 1282]

You have to re-download it from ThemeForest and install the current version (overwrite on ftp or install through dashboard, like you first installed it).

Please note that if you made any customizations/modifications (html, css etc.) they are deleted when you update the theme by installing through dashboard. Any modifications and customizations should be made through a child theme.

If you update through ftp, just upload header.php, style.css, the “includes” folder and the “js” folder.

[CP-SupportKeymaster Post count: 1282]

Hi,

Sorry, forum threads automatically close after 10 days of inactivity.

The developer checked the issue, and this is his answer:

First checked: Error console.
Client or Third-party mods: No apparent modifications/Does not apply.

Issue cause: The problem is not with the theme, but with the client’s server configuration.
Solution/Further proceedings: The webserver does not know how to handle SVG files, and so .svg images/backgrounds are not loaded properly, but are handled as .xml files.
For them to load, you need to contact your hosting company and ask them to add a handler for SVG files to your webserver configuration.

Example for Apache:

AddType image/svg+xml svg svgz
AddEncoding gzip svgz

Details/Screenshots: I have attached a screenshot with the errors.

Attachments:

You must be logged in to view attached files.

[CP-SupportKeymaster Post count: 1282]

Transferred here: http://craftedpixels.net/support/forums/topic/no-ornaments-displayed-2/

[CP-SupportKeymaster Post count: 1282]

Thank you!

[CP-SupportKeymaster Post count: 1282]

Hi,

There’s no shortcode for this, but the subtitle can be hidden.
Just go to Appearance > Theme Options > CSS Styles and write in the “Add here your custom CSS styles” area this:

.featured-subtitle { display: none; }

Save, and it will hide the subtitle.

For the site title we used the Great Vibes font from Google Fonts.

[CP-SupportKeymaster Post count: 1282]

Sorry for the late reply, we are currently relocating and support is limited at this time.

Please provide a link to your website so we can check the problem.

[CP-SupportKeymaster Post count: 1282]

Sorry for the late reply, we are currently relocating and support is limited at this time.

To check this problem we need link and access to your website’s dashboard.

[CP-SupportKeymaster Post count: 1282]

Sorry for the late reply, we are currently relocating and support is limited at this time.

Changing font and size requires CSS knowledge. You can add your custom CSS in Theme Options > CSS styles. Please note that this is a customization/modification, and it’s not covered by supports. We cannot advise about modifications. For more details about what is covered by support and what is not, please see homepage http://craftedpixels.net/support

[CP-SupportKeymaster Post count: 1282]

Sorry for the late reply, we are currently relocating and support is limited at this time.

1. To check this problem we need link and access to your website’s dashboard.

2. This is a customization/modification. Please note that support does not cover customizations. We cannot advise about modifications. For more details about what is covered by support and what is not, please see homepage http://craftedpixels.net/support

[CP-SupportKeymaster Post count: 1282]

Hello,

Please check theme documentation “Contact Page & Social Media” section.
The address that you input in Theme Options in the “Address” field will automatically show on the Google Map.

[CP-SupportKeymaster Post count: 1282]

Hello,

Please note that support does not cover customizations. We cannot advise about modifications. For more details about what is covered by support and what is not, please see homepage http://craftedpixels.net/support

[Author]

Posts