CP-Support

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Viewing 15 posts - 136 through 150 (of 632 total)
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  • in reply to: Youtube links open in a lightbox #2026

    CP-Support
    Keymaster
    Post count: 1282

    The only youtube video I found was here http://aklavya.org/secrets-friends-aklavya/ and it does not open in lightbox, it just plays on click (like it should), both on blog page and on the post’s page.

    in reply to: Youtube links open in a lightbox #2023

    CP-Support
    Keymaster
    Post count: 1282

    Please provide a link to your website so we can look.

    in reply to: Email Title and Subject #2022

    CP-Support
    Keymaster
    Post count: 1282

    Hi. All email apps/clients (gmail, outlook etc) have a maximum character number limit that they display. That has nothing to do with the plugin.

    in reply to: Email Title and Subject #2018

    CP-Support
    Keymaster
    Post count: 1282

    Hello.

    1. First please try to reattach a smaller image/screenshot, it exceeded the maximum size allowed of 512kB. It would help greatly to clarify where exactly does the site title get cut.

    2. The email subject can be changed from line 238 in the RsvpController.class.php file 9located in the “classes” folder):

    if (wp_mail($guest->email, __('Wedding invitation', 'wi-rsvp'), $html_content, $headers)) {

    The title in wedding-invite.phtml is the browser meta title, not the email subject.

    3. When you send the invitation you have “RSVP link text:” and “RSVP link:” options for the button that appears in the guests’ invitation email. Put there a button title and the link to your page where you have the rsvp form. For details about this please read the plugin documentation provided.

    4. No other form can be used, it’s impossible, as the plugin’s form sends the data to the dashboard guest list table.

    in reply to: Limit 70 guests? #2015

    CP-Support
    Keymaster
    Post count: 1282

    No, there is no limit for the number of guests.

    However, please note that each guest must have a unique email, otherwise if you add manually a guest with an existing email will delete the old guest.

    If you still have problems with this, please provide a link to your website and access credentials so we can investigate.

    in reply to: create invite #2014

    CP-Support
    Keymaster
    Post count: 1282

    For creating the invitation content and send to guests, please follow the instructions in the documentation provided with the plugin.


    CP-Support
    Keymaster
    Post count: 1282

    Can you please post a screenshot error encountered? The plugins can be found in the theme in the plugins folder. When installing (following the instructions depicted in the theme documentation provided) the plugins install from that folder, they are not dowloaded from a remote location.

    If you are experiencing any problems please provide a link and access credentials so we can investigate.

    in reply to: remove vegetarian menu #2003

    CP-Support
    Keymaster
    Post count: 1282

    Hi. Removing it would require basic php and html knowledge to manually modify the plugin’s source code. Right now there is no option/setting in dashboard to hide certain fields. We will consider this for future updates, but at this point I cannot give a deadline estimate.

    in reply to: Menu drop down in mobile devices hidden issue #2000

    CP-Support
    Keymaster
    Post count: 1282

    I was able to replicate the problem on a virtual model of your phone (we use virtual tools for testing, as we cannot own all thousands of mobile devices out there, that’s why I asked for details previously) and on an iPhone 4. I have found a solution:

    Delete from style.css lines 204 and 205 (position: absolute; and left: 0; from .children class)

    .children {
        background-color: #d5c651;
        display: none;
        padding: 15px !important;
        position: absolute;
        left: 0;
        z-index: 99999;
        width: 100%;
        text-align: left;
        border-radius: 4px;
    }

    This will make the menu display decently/functional if you have visitors from mobile.

    I also added on our developer’s to-do list this issue and a better mobile menu will be researched and deployed in the next template update.

    in reply to: Menu drop down in mobile devices hidden issue #1996

    CP-Support
    Keymaster
    Post count: 1282

    Please specify the exact operating system version and browser name and version, so we can test too. Also please specify if you are testing on an actual phone (in this case specify the model) or on a desktop with VirtualBox or other testing tools.

    Please note that due to their limited functionality we do not support proprietary browsers or older versions, we only support the latest versions of Chrome and Firefox running on the latest version of Android.

    in reply to: Inner background and slider frame #1990

    CP-Support
    Keymaster
    Post count: 1282

    You’re welcome.

    in reply to: Inner background and slider frame #1988

    CP-Support
    Keymaster
    Post count: 1282

    That background is an image with a discreet texture (bg-inner.jpg located in the “images” folder). So unfortunately there is no color picker for that. If you want to use a color instead of image, go to Appearance > Theme Options > CSS Styles, and there you can add your custom CSS styles, for background write this:

    #container {
        background: #f5f0e6;
    }

    (replace the color #f5f0e6 with the desired color)

    in reply to: Inner background and slider frame #1985

    CP-Support
    Keymaster
    Post count: 1282

    For the slider background, layered .psd source files are included if you want to modify them. You can find them in the “PSD-AI-files” folder (bg-slider.psd and bg-slider-retina.psd).

    Can you please clarify what you meant by “inner background”?

    in reply to: How to apply cp-shortcodes #1978

    CP-Support
    Keymaster
    Post count: 1282

    Did you download the whole package or just the installable theme? Please note that there are several download options on the Download button in your ThemeForest account (see attached screenshot). You must choose the first one (“All files & documentation”) to download all the package with documentation, psd files etc.

    The theme documentation is in the “documentation” folder.

    Attachments:
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    in reply to: How to apply cp-shortcodes #1976

    CP-Support
    Keymaster
    Post count: 1282

    Please read the theme documentation, all the shortcodes and usage are detailed in the Shortcodes section of the documentation.

Viewing 15 posts - 136 through 150 (of 632 total)